Health equality for women in service and women beneficiaries is and will remain a top priority for the Department of Defense, Acting Assistant Secretary of Defense for Health Affairs Seileen Mullen made clear during a recent podcast. Defense Health Agency guidance for complex medical markets with multiple MTFs, such as San Antonio, is to not process any prescriptions in advance. The Air Forces Sustained Medical and Readiness Trained, or SMART, program has become a dynamic training platform. Providers order to the same default pharmacy regardless of where patients want to fill prescriptions; some pharmacies share a common e-prescribe queue. If you have a Medicare prescription drug plan, your formulary may be different from those who get coverage through their employer. Randolph AFB (Joint Base San Antonio) Directory - Pharmacy - Satellite Rx Refill Line: 210-292-9995 or 210-292-7000, 1100 Wilford Hall Loop Call-In Refill Pickup Currently there is no functionality to activate new medications or refill existing scripts on the Portal. The 59th MDW hastried to standardize the care received across the San Antonio Market as much as possible at this time while striving to provide prescriptions in a predictable, medically appropriate timeframe and to alleviate the frustrations patients currently face. Have questions about which medications are covered by your plan? The JBSA-Randolph Pharmacy is part of the 559th Medical Squadron Group that provides comprehensive health services in the San Antonio area. Stacie Milavec is the subject matter expert on all matters concerning clinical laboratory and anatomic pathology services. The following page contains numerous external links to social media sites of various mission partners and organizations affiliated with Joint Base San Antonio. Some documents are presented in Portable Document Format (PDF). The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. Air Force SMART program sustains readiness and currency through tailored training. The group consists of 367 personnel in 8 buildings. This service is available for all routine and urgent medications. The pharmacy teams recommend patients initiate medication renewals/refills as early as possible using the following timelines: Per TRICARE, refills can be called in when 75 percent of the issued supply has been used: Medication renewals will need to be initiated with your provider so please ensure adequate time is allowed for that process in addition to the timelines given above. (210) 652-5321. Follow the options, and you will be prompted to enter your eight digit date of birth and your prescription number. Randolph AFB (Joint Base San Antonio) - 630 3rd St West , Bldg 1068, Randolph AFB, TX 78150 Satellite Pharmacy Phone 210-652-4189 Satellite Pharmacy Alt Phone 210-652-0108 Automated Refill Phone 210-292-9995 Randolph AFB Pharmacy Website Mon 0800 - 1700 Tue 0800 - 1700 Wed 0800 - 1700 Thu 0800 - 1700 Fri 0800 - 1700 Sat 0800 - 1200 Sun Closed Hosted by Defense Media Activity - WEB.mil, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior. The Randolph Pharmacy and Formulary link is under "Medical" near the bottom left column of the page under "Information Resources"*** Your provider can submit the form electronically, by fax, or by phone. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Select Option 1 for pharmacy inside pickup. The pharmacy staff will be able to further assist. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (JBSA-Lackland) or 833-258-0792 (-JBSA-Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for a refill will be ready after 1p.m. on the third duty day from activation. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Therefore, please put aside cell phones before approaching thewindow. A delay may also occur if anorder is large, or contains controlled drugs for which ongoing accountability of eachtablet or capsule is required.We value your feedback. All new prescriptions coming from a doctor are processed here. Therefore, please put aside cell phones before approaching thewindow. Confirm theyre sending your name, date of birth, and gender exactly as they appear in DEERS. Reeve was assisted by Lt. Col. Cassandra Burns, 88th Medical Group pediatric neurologist, after being diagnosed with a rare case of cerebral folate deficiency at four years old, along with being diagnosed with down syndrome at birth. Randolph AFB (Joint Base San Antonio) Directory - Pharmacy These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. Individual patients may use multiple pharmacies based on what is convenient. Visit, The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. Performing this action will revert the following features to their default settings: Hooray! https://patientportal.mhsgenesis.health.mil/. Her work to establish a laboratory/pathology collaboration in the Tidewater Market, in southeast Virginia, streamlined efficiencies, cut costs, and created an unprecedented partnership across military hospitals and clinics in the region. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Copyright 2023 Wellcare Health Plans, Inc. Drug List (Formulary) and Other Documents. Randolph AFB, TX 78150-4801. The current call center wait times and the inadequate functionality of the phone system (call drops) are not meeting the standard of customer support we would like to provide. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. 59th MDW adjusts pharmacy services and hours A couple of times computer upgrades have caused a bit of concern, but the personnel have always been great. 630 3rd St. W Due to insurance rules, prescriptions must be billed to insurance the moment theyre activated; they must be returned to stock within a week of being filled. Phone: 210-652-4127. 210-652-6742. Visit https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. New text service offers military healthcare updates, information. World Hearing Day is observed annually on March 3 and this years theme was Ear and Hearing Care for All., New text service offers military healthcare updates, information. In a Defense Health Agency Market that serves more than 390,000 beneficiaries, U.S. Navy Capt.
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