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how to return items to flexshopper

After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. They quadruple price gouge for their inferior items, even gave me a payoff for cheap merchandise ~ because they refused to pick it (NOT honoring their own return policy) and continued to charge me anyway AFTER I PAID IT OFF IN FULL! The Cash Price may be higher than the cash price you would pay if you were to purchase the item directly from the merchant shipping the merchandise on FlexShoppers behalf. WebLaunches the FlexShopper Payment modal where the customer may apply, get a Horrendous company to deal with, completely regret it! Typically, all special order items require extra production time. You must be 18 years or older and have a checking account with credible standing. Our investigation revealed that: on 06/08/22, the consumer ordered an Apple MacBook Air via lease no. ***** and I had agreed that during the time period of me not having a job that no automatic payments would be taken from the account. Can flex shopper really take you to court & sue you for a product you did not keep payments on? He did it with a A customer service agent reached out to the consumer on 06/08 advising additional documentation was required to proceed with the order request. How are you going to sell an account but not even give me a chance to make any payments after being passed around through customer service with no help or no next steps. However they won't change my address on my account. Please please! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I had to request the return 3 times before it was done and was told I would not get a refund bc I didn't request the return in time. You can also lease refurbished, re-certified and some used items if you choose to do this. We love to hear from you! The transit time will vary by delivery address. They fill out the simple application to receive an instant decision and spending limit. Went in this week to look at my account. Once this is over I will never use them again. You can lease-to-own one or multiple items with your available spending limit, Most of the products are new with a wide selection of the latest electronics, You dont need to go to a local lease-to-own store shop from the comfort of your home, If you need a product we dont have, with, PC Laptops, MacBooks, ChromeBooks & 2-in-1s, Apple Desktops, All-In-Ones & Desktop Towers, Printers & Scanners, Networking & Wireless and Hard Drives & Storage, Accessories such as Keyboards, Mice, Webcams, Headsets and Speakers, LED & LCD, 4K Ultra HD, OLED & QLED and Smart TVs, Home Theater Systems, Sound Bars and Receivers, Projectors & Projector Screens, TV Stands and Home Theater Seating, TV Accessories such as Antennas, Remote Controls and Karaoke Systems, Consoles, Games and Controllers for Xbox, PlayStation and Nintendo, Gaming Chairs, Headsets and PC Gaming Accessories, Retro Gaming Consoles and the latest in Kids Technology, French Door, Compact, Top & Bottom Freezer Refrigerators, Washing Machines, Dryers and Washer/Dryer Combos, Ovens, Ranges, Cooktops, Microwaves and Dishwashers, Small Appliances including Coffee Makers, Slow Cookers, Fryers, Blenders and Toaster Ovens, Upright, Handheld and Robotic Vacuums and Carpet Steamers, Air Conditioners, Air Purifiers, Humidifiers & Dehumidifiers, Fans and Heaters, Living Room: Sofas, Sectionals, Coffee & End Tables, Recliners and Chaise Lounges, Bedroom: Mattresses, Beds, Dressers, Nightstands, Vanities and Armoires, Kitchen & Dining: Tables, Chairs, Dining Sets, Bars and Buffets, Patio: Outdoor Dining Sets, Sofas, Bistro Sets, Patio Bars and Fire Pit Sets, Baby & Kids: Cribs, Changing Tables, Rocking Chairs, Kids Bedroom Sets and Desks. 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. WebShopping on the FlexShopper marketplace is easy. You can also call our Customer Service department via phone at (855) 353-9289 and a representative will assist you. They can either send the label or Im changing my debit card info! Early payoff. Save my name, email, and website in this browser for the next time I comment. Now 7 months later they have emailed me saying they did not receive it and I owe them for it. I was able to provide proof that I had been contacting in since November trying to reach ***/*****. They are not transparent, but they will often direct you to a vague lease statement. From there, you'll make weekly, bi-weekly, or monthly payments for a year, and if everything is paid in full and on time, it's yours to keep for good. I sent them a police report as requested they said they couldnt accept it ! Interested in expanding your customer base and saving sales? WebHow Does FlexShopper Work? They did offer NO 90 days as promised but it has to be paid by February 2nd so it was now more like 60 days SAC option. At no point did anyone call or send any information saying that he had been removed from my case. I had not even noticed it until a few months went by and I say an email. Any time I try to chat, they are closed, and when I call I get nothing. They refuse to provide updated information and also refuse to allow you to speak with a supervisor or provide their information for that matter in order to lodge a complaint at corporate. This is the worst service I have ever used. Flexshopper provided instructions on how to return the item for lease#F659 (Snapper XD 82V ********************** via email on 04/12. Because their site says that I was excluded. If there is a customer service person from the company and not a helpless call center I would love to hear from you. they still told me i was stuck. Pretty much like every story is on here. They have not contacted me for payment, to say I had a balance or that they never received the item back. Customers can change their weekly payments to bi-weekly or monthly, whatever fits their schedule. WebFlexShopper pays 100% of the retail price up front You get paid at checkout without processing fees, unlike credit card companies and PayPal Speed & Automation Customers get their decision in seconds and their spending limit of up to $2,500 is available instantly We can easily integrate FlexShopper directly on your site Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. So far I am pleased with the way they have treated me with a couple issues I had. This option is more than the 90 same cash price but less than the 52 weeks payoff3. 5 Good credit is not necessary but not everyone with bad credit is approved. Save and Increase Sales. I have evidence and will upload it to prove that on November 21st their site had the promotion of the '90 days SAC option' and on the bottom of their site wasn't the exclusion notice of Florida residents. FlexShopper's Return On Capital Employed Insights I have even had to file a dispute with my bank to investigate this matter. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. We are happy to update your payment cycle. My account shows completed but once i contacted then 2 mysterious payments are now due. RCW 9A.56.096 lists out You can reach us by phone, chat or email. Rep explained the process clearly. All return requests include an email questionnaire customers need to reply to regarding the reason for returning an item so the request can be initiated and processed. I'm ready to change my billing info and give up on them let them come for me for what's owed. Fraudulent company! WebCustomers can lease-to-own in your store all from within the FlexWallet app with a few Check out our Youtube channel or visit us at flexshopper.com. Bonus Health and Wellness Discount Programs. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Even if you are struggling with bad credit, we can help. Their interest rate is around 220%! As for taking from The order was held due to a verification issue. Yes! Stay away! Please use our official support contact if this is in regards to order or billing questions. For customers who are shopping for new furniture, electronics, home appliances and more, but don't have the cash for a large up-front payment or the credit to finance, lease-to-own can be an option to get them what they need with easy weekly payments and own in one year or less. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot. How can I protect myself, FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. This company is a joke between there computer systems not working properly poor customer service and there own employees are miserable because they are mistreated by the higher up. I will order and pay. 3. According to your own website it shows that you all try to make contact before the account is sold and none of this was done. While customer indicates that they attempt to reach Flexshopper, Flexshopper has no call records of any such effort since August 2023. With lease-to-own, your customers You can lease the things you want for a year. When your products arrive, you will send your weekly payment (automatically deducted from the bank account you provided on your application). I requested the return 4 days after I received the items. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. At the time I paid it, there were 2 Flexshopper deductions from my bank account. They should be audited by the IRS! No old or used products like brick & mortar rent-to-own stores. WebIn addition, the payment information was removed from the account as requested and FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments. I paid my bill and they stopped billing and then pick it back up and then stop again which caused my bill to be double and it was their fault, I have never stopped payment not one time but they purposely stop taking payment for my bill to become more expensive. After your order is placed, you can call FlexShopper Billing at 855-353 We hope this helps and happy shopping! They state if you pay in full within 90 days you get your product for retail/listing price. FlexShopper acquired the assets of Revolution Financial, Inc. in December There are no hidden fees and easy weekly payments. Our bank didn't charge us for that and they were sympathetic. Lets do history! He listened through all calls and verified that the communication had been off and that communication had been incorrect. Our goal is to help consumers with bad credit get goods they want through a Lease. Your feedback will help us get better at serving our customers. The Tech was very professional and gave me the information I needed to fix my issue. Reviewers satisfied with FlexShopper most frequently mention customer We also ensure all reviews are published without moderation. I paid my elevtric bill. If the consumer has any further questions or concerns, please do not hesitate to contact us at **************************************. Founded in 1995, the company has a Your monthly payment is calculated as your weekly payment times 4 or 5 weeks depending on the month. This can be done by calling (855) 353-9289 option 1 for Billing. 2. Major appliances include standard size or larger refrigerators, washers & dryers, ranges & ovens, microwaves and dishwashers. We have been attempting to work with Jason Oakley and provided the requested payment information. Wrong of me telling them that. Customers aren't stuck with unwanted products or debt. All rights reserved. Customer service can make the change once their first payment is made. Do not bother trying to make purchase from here. FlexShopper pays retailers up front, customers begin their payments the Friday after. They refused to stop payments and closed my case ! I set a debit card as my primary payment but they continued to charge my checking account, which resulted in several late fees. How do special orders work? Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. I believe this company purposely hides balances so they can continue to charge. A successful request returns the HTTP 200 OK status Delayed ship times and store pick-ups are not normal circumstance for our company. My electric bill payment bounced because of it. Good credit is not necessary but not everyone with bad credit is approved. Now customer complaints that payments were not automatically deducted but previously requested that automatic payments be removed. This credit does not apply if you choose to exercise the 90 Days Same as Cash purchase option. I paid in full. Now they are double charging me for the items. I bought a computer from them six months ago but the computer was actually a TEN YEAR OLD MODEL and I did not know it! Flexshoppers lease-to-own option allows consumers another financial option to shop the goods you want and need today. It was horrible and they just kept taking payments out. For one, unless you have a weekly paycheck, this site isn't for you. The agent said they would reach out to the dispute department to open my case no response after that call ! Most of the products in our marketplace typically dont require any money down and there are no hidden fees. They'll own their product after 52 weekly payments or sooner with early purchase options. If I could give this company a -100 rating I would. Login with the username and password you used to purchase the item that you want to return. No email, no phone call or letter to alert of a problem. My account with Flexshopper would never show my balance so I went on a chat session to get my payoff balance and was told that my payoff would be *****, so I made the full payment of ***** and was immediately told that my payoff would be *****.

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how to return items to flexshopper